Our Cookies Policy
We use cookies and similar technologies to improve your experience on our website, support essential functions, and understand how our services are used. These technologies help us provide a reliable, secure, and user-friendly platform.
What are Cookies?
Cookies are small files containing information such as user preferences, session identifiers, or other browser-related data. They are stored on your device when you visit a website and help remember actions, settings, and interactions between visits.
Why Do We Use Cookies?
We use cookies and related technologies to:
Enhance the user experience
Improve website functionality
Analyze website traffic and performance
Recognize returning visitors
Remember preferences and settings
Deliver relevant content and improve website services
Essential Cookies
Essential cookies support the core functions of our website and help ensure that important features operate correctly. They may be used for account access, registration, secure areas, session management, and website security.
Examples include:
Authentication data used to verify account access
Session identifiers that maintain interactions during a visit
Security-related information used to protect sensitive data transmission
Session Cookies vs Persistent Cookies
Session Cookies
Session cookies are temporary and are generally removed when you close your browser. They help maintain information during a single browsing session.
Examples include:
Temporary storage of information entered into forms
Data associated with a specific visit
Session-related login information
Persistent Cookies
Persistent cookies remain on your device for a defined period and can remember preferences between visits.
Examples include:
Language and display preferences
Font size or interface settings
Login-related preferences for greater convenience
Functional Cookies
Functional cookies help improve how the website operates and remember choices made during your visit. They can be used to personalize the presentation of content and make future interactions more convenient.
Examples include:
Font size preferences
Display and interface settings
Content presentation preferences
Analytics and Performance Cookies
Analytics and performance cookies help us understand how visitors use the website and identify opportunities to improve its functionality and performance.
Analytics
We may use services such as Google Analytics to evaluate aggregated website activity, including visits, page views, navigation patterns, and time spent on pages.
Performance Optimisation
Performance-related technologies help us evaluate different website configurations and identify ways to improve loading speeds, usability, and overall functionality across browsers and devices.
Preference and Language Settings
Cookies can store preferences such as language, date and time formatting, display options, and other customization choices. Remembering these settings allows the website to provide a more consistent experience during future visits.
Examples include:
Selecting a preferred language
Choosing font sizes
Adjusting display modes and interface settings
Login/Session Continuity and Device Recognition
Cookies can support login and session continuity, making it easier to navigate secure areas of the website during an active session. They can also help recognize a returning browser or device and maintain appropriate settings.
Login Persistence
Login-related cookies can help maintain an active session and reduce the need to repeatedly enter account details during a browsing session.
Device Recognition
Cookies and browser storage technologies may be used to recognize a device or browser configuration. This can help us understand how the website performs across different platforms and improve its stability and usability.
Browser Storage Technologies
In addition to cookies, modern browsers support other storage technologies that can help maintain website preferences and session-related information.
Local Storage: Stores selected information directly in the browser, such as display preferences and other non-sensitive settings.
Session Storage: Stores information temporarily during a single browsing session and removes it when the session ends.
These technologies allow websites to provide smoother navigation and maintain relevant settings while you interact with different parts of the platform.
Third-Party Integrations
We may use third-party services that operate their own cookies or similar technologies. These can include analytics providers, social media integrations, communication tools, and advertising services.
Third-party integrations can help us provide additional functionality, improve website performance, and support specific features that complement our core services.
Third-party providers may process information according to their own privacy and cookie policies, so we recommend reviewing their policies when interacting with integrated services.
Marketing or Communication Preferences
You can manage your communication preferences for newsletters, promotional emails, and other marketing messages using the options provided in our communications.
How Do I Modify My Subscription?
You can unsubscribe from marketing emails by selecting the Unsubscribe option included at the bottom of the relevant message. You can also contact our support team if you need assistance managing your communication preferences.
Cookie Consent Management
We respect your preferences regarding cookies and similar technologies. Where consent controls are provided, you can choose how optional cookie categories are used and adjust your selections according to your preferences.
Managing Your Cookies Settings
Cookie preferences can be managed through the available consent controls on our website or through your browser settings. These controls allow you to review, accept, restrict, or remove selected cookies according to your preferred settings.
Browser Cookie Controls
Most modern browsers provide tools that allow you to manage stored cookies and related permissions.
Clear Cookies: Remove cookies stored on your device through your browser's privacy or data-management settings.
Block or Allow Specific Cookies: Adjust permissions for individual websites or cookie categories, including third-party technologies.
Browser-Specific Instructions
The exact steps for managing cookies vary between browsers. Common browsers such as Chrome, Firefox, Safari, Edge, and others provide dedicated privacy and cookie-management settings within their menus.
Site Functionality Impact When Cookies are Disabled
Cookies support a number of website functions, particularly those related to sessions, preferences, and account access. Disabling or removing certain cookies may require you to enter information again or adjust your preferences during future visits.
For example:
Login Persistence: You may need to authenticate again after cookies are cleared.
Session Handling: Certain session-related functions may require cookies to operate correctly.
Analytics: Website usage measurement may be limited when analytics technologies are restricted.
Technical Diagnostics and Performance Optimisation
We use technical diagnostics and performance-monitoring techniques to understand how the website operates across different browsers and devices. This information helps us identify technical issues, improve page loading, and optimize resource usage.
Our performance analysis can assist with:
Identifying Areas for Improvement: Finding technical factors that may affect website speed or usability.
Improving User Engagement: Understanding how website performance influences navigation and interaction.
Optimising Resources: Streamlining website components to provide a smoother browsing experience.
Aggregated Analytics Information
Aggregated analytics help us understand general usage patterns without focusing on individual user activity. This information can include overall traffic levels, page interactions, navigation trends, and performance metrics.
These insights help us identify potential improvements, address navigation or performance issues, and create a more efficient and user-friendly website while focusing on aggregated usage data.
